Do not click the links below unless asked by an Andriel technician.

Standard Web-Based Help:    

Quick "no-promts" help:        

On-Site LAN Help:            

Alternate:     

Begin Session  (click "run" after short download)

Begin Session  (click "run" after short download)

Begin Session

Other downloads which a tech may ask you to install:

Microsoft Visual Basic Run-Time

RSS Supplement

Remote help will install a small executable utility on your machine which will be removed completely upon completion of your session.  No information is recorded during sessions except time spent in session and technician notes on tasks performed.